Commitment
Accessibility is treated as part of reliable customer service for customers, prospective customers, authorized representatives, and other visitors.
- Assistive technology support
- Alternate formats
- Alternate communication methods
Accessibility Statement
Digital access is part of reliable service.
BIG-ABE works to make public website information, service-intake paths, customer communications, and legal notices reasonably usable for the broadest practical audience.
Accessibility Framework
Native controls plus source-level remediation.
This statement is an accessibility commitment and user-assistance notice. It is not a technical certification, warranty, or final conformance report.
Website Practices
BIG-ABE uses semantic headings, readable text, keyboard-aware interactions, descriptive links, visible focus states, and responsive layouts.
- Keyboard navigation review
- Color contrast checks
- Form labels and guidance
Display Controls
The homepage accessibility icon opens optional first-party display controls without relying on third-party page rewriting.
- Large text
- High contrast
- Reduced motion
Documents and Media
Public documents and informative images should use accessible document styles, meaningful text alternatives, and readable structure.
- Heading structure
- Readable tables
- Accessible PDF or DOCX exports
Third-Party Workflows
Scheduling, payment, map, review, communication, social-media, or embedded services may be controlled by outside providers.
- Vendor accessibility review
- Configuration updates where practical
- Alternate customer-service paths
Feedback and Assistance
Accessibility requests are routed through [email protected] and should be tracked until resolution, documented closure, or alternate-access arrangement.
- Affected page or document
- Task attempted
- Preferred contact method
Contact
Accessibility help and review.
If digital content is difficult to access or information is needed in a different format, contact BIG-ABE for reasonable assistance through an appropriate channel.
Accessibility and Compliance
- Website accessibility assistance
- Compliance questions
- Escalation review requests
Privacy
- Privacy questions
- Privacy rights requests
- Record correction requests
Mailing Address
2942 N 24th St Ste 115 #944131, Phoenix, AZ 85016
- Telecommunications relay users may contact BIG-ABE through their preferred relay provider where available.